GenAge, located at Emmastraat 38, Arnhem, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Website: https://www.genage.nl
E-mail: info@genage.nl
Address: Emmastraat 38, 6828HG, Arnhem
Telephone: -
GenAge's Data Protection Officer is Koen Matas, who can be reached at info@genage.nl.

PERSONAL DATA WE PROCESS

GenAge processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Address details
• Phone number
• Email address
• Internet browser and device type

SPECIAL AND/OR SENSITIVE PERSONAL DATA

Our website and/or service does not intend to collect data about visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We encourage parents to be involved in their children's online activities to prevent data from being collected without parental consent. If you believe we have collected personal data about a minor without permission, please contact us at info@genage.nl, and we will delete this information.

FOR WHAT PURPOSE AND ON WHAT BASIS DO WE PROCESS DATA?

GenAge processes your personal data for the following purposes:

• Processing your payment
• Sending our newsletter and/or marketing communications
• To be able to call or email you if necessary for our services
• To inform you about changes to our products or services
• To offer you the opportunity to create an account
• Delivering ordered products

AUTOMATED DECISION-MAKING

GenAge does not make decisions based on automated processing that could have significant consequences for individuals.

DATA RETENTION PERIOD

GenAge does not store your personal data for longer than is necessary to achieve the purposes for which your data is collected.

SHARING DATA WITH THIRD PARTIES

GenAge does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We have data processing agreements in place with companies that process your data on our behalf to ensure the same level of security and confidentiality. GenAge remains responsible for these processing operations.

COOKIES AND COMPARABLE TECHNOLOGIES

GenAge uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. These cookies are necessary for the technical operation of the website and your ease of use. You can opt out of cookies through your browser settings.

VIEW, CHANGE, OR DELETE DATA

You have the right to access, correct, or delete your personal data. You can do this through your account settings or by sending a request to info@genage.nl. To verify your identity, we ask you to include a copy of your ID (black out your passport photo, MRI scan, passport number, and Citizen Service Number). We will respond to your request within four weeks.

You also have the right to lodge a complaint with the Dutch Data Protection Authority via:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

SECURITY OF PERSONAL DATA

GenAge takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you suspect your data is not properly secured, please contact us at info@genage.nl.